Complete FAQ List
What is auto renewal?
When you subscribe, we apply auto renewal so that you won’t have to think about having to make another payment manually when your subscription is due to expire.
You can opt out of auto renewal by logging in and going to 'Account Settings' > 'My Account' > 'Personal Details' . . . then uncheck the 'Auto-renew my subscription' box and click 'Update details'.
If you have opted to auto-renew your subscription, we will notify you by email before we take any further payments from you.
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Or please contact Customer Support.